Duyne, D. K. v., Landay, J. A., & Hong, J. I. (2005). The design of sites: Patterns, principles, and processes for crafting a customer-centered Web experience (6th printing.). Addison-Wesley.
Cita Chicago Style (17a ed.)Duyne, Douglas K. van, James A. Landay, y Jason I. Hong. The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-centered Web Experience. 6th printing. Boston [etc.]: Addison-Wesley, 2005.
Cita MLA (9a ed.)Duyne, Douglas K. van, et al. The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-centered Web Experience. 6th printing. Addison-Wesley, 2005.
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