E-service 24 ways to keep your customers when the competition is just a click away

Bibliographic Details
Main Author: Zemke, Ron (-)
Other Authors: Connellan, Thomas K., 1942-
Format: Book
Language:Inglés
Published: New York [etc.] : AMACOM 2001.
Subjects:
See on Universidad de Deusto:https://oceano.biblioteca.deusto.es/primo-explore/search?query=any,contains,991002075889703351&tab=default_tab&search_scope=deusto_alma&vid=deusto
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Description
Physical Description:viii, 341 p. ; 24 cm
Bibliography:Bibliogr.: p. 323-325
ISBN:9780814406069