APA (7th ed.) Citation

Stebbing, L. (1993). Quality management in the service industry. Ellis Horwood.

Chicago Style (17th ed.) Citation

Stebbing, Lionel. Quality Management in the Service Industry. New York [etc.]: Ellis Horwood, 1993.

MLA (9th ed.) Citation

Stebbing, Lionel. Quality Management in the Service Industry. Ellis Horwood, 1993.

Warning: These citations may not always be 100% accurate.