Townsend, P. L., & Gebhardt, J. E. (1986). Commit to quality. John Wiley & Sons.
Cita Chicago Style (17a ed.)Townsend, Patrick L., y Joan E. Gebhardt. Commit to Quality. New York [etc.]: John Wiley & Sons, 1986.
Cita MLA (9a ed.)Townsend, Patrick L., y Joan E. Gebhardt. Commit to Quality. John Wiley & Sons, 1986.
Precaución: Estas citas no son 100% exactas.