Hall, R. W. (1991). Queueing methods for services and manufacturing. Prentice-Hall International.
Cita Chicago Style (17a ed.)Hall, Randolph W. Queueing Methods for Services and Manufacturing. Englewood Cliffs, New Jersey [etc.]: Prentice-Hall International, 1991.
Cita MLA (9a ed.)Hall, Randolph W. Queueing Methods for Services and Manufacturing. Prentice-Hall International, 1991.
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