Cita APA (7a ed.)

Sirdeshmukh, D., Singh, J., & Sabol, B. (2001). Consumer trust, value and loyalty in relational exchanges. Marketing Science Institute.

Cita Chicago Style (17a ed.)

Sirdeshmukh, Deepak, Jagdip Singh, y Barry Sabol. Consumer Trust, Value and Loyalty in Relational Exchanges. Cambridge, Massachusetts: Marketing Science Institute, 2001.

Cita MLA (9a ed.)

Sirdeshmukh, Deepak, et al. Consumer Trust, Value and Loyalty in Relational Exchanges. Marketing Science Institute, 2001.