Cita APA (7a ed.)

Rosett, J. G., & Rosett, R. N. (1999). Characteristics of TQM: Evidence from the RIT-USA Today Quality Cup Competition. National Bureau of Economic Research.

Cita Chicago Style (17a ed.)

Rosett, Joshua George, y Richard N. Rosett. Characteristics of TQM: Evidence from the RIT-USA Today Quality Cup Competition. Cambridge, MA: National Bureau of Economic Research, 1999.

Cita MLA (9a ed.)

Rosett, Joshua George, y Richard N. Rosett. Characteristics of TQM: Evidence from the RIT-USA Today Quality Cup Competition. National Bureau of Economic Research, 1999.