Olve, N., Wetter, M., & Roy, J. (1999). Performance drivers: A practical guide to using the balanced scorecard. John Wiley & Sons.
Cita Chicago Style (17a ed.)Olve, Nils-Göran, Magnus Wetter, y Jan Roy. Performance Drivers: A Practical Guide to Using the Balanced Scorecard. Chichester [etc.]: John Wiley & Sons, 1999.
Cita MLA (9a ed.)Olve, Nils-Göran, et al. Performance Drivers: A Practical Guide to Using the Balanced Scorecard. John Wiley & Sons, 1999.
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