Cita APA (7a ed.)

Trenner, L., Bawa, J., & Dorazio, P. (2001). The usability business: Making the web work. Springer.

Cita Chicago Style (17a ed.)

Trenner, Lesley, Joanna Bawa, y Pat Dorazio. The Usability Business: Making the Web Work. London: Springer, 2001.

Cita MLA (9a ed.)

Trenner, Lesley, et al. The Usability Business: Making the Web Work. Springer, 2001.