Cita APA (7a ed.)

Murtaza, M. B., & Greer, T. H. (2003). A framework for valuing web site personalization. [s.n.].

Cita Chicago Style (17a ed.)

Murtaza, Mirza B., y Timothy H. Greer. A Framework for Valuing Web Site Personalization. [S.l.]: [s.n.], 2003.

Cita MLA (9a ed.)

Murtaza, Mirza B., y Timothy H. Greer. A Framework for Valuing Web Site Personalization. [s.n.], 2003.