Cita APA (7a ed.)

Fornell, C., & Robinson, W. T. (1983). Industrial organization and consumer satisfaction-dissatisfaction. [s.n.].

Cita Chicago Style (17a ed.)

Fornell, Claes, y William T. Robinson. Industrial Organization and Consumer Satisfaction-dissatisfaction. [S.l.]: [s.n.], 1983.

Cita MLA (9a ed.)

Fornell, Claes, y William T. Robinson. Industrial Organization and Consumer Satisfaction-dissatisfaction. [s.n.], 1983.