Cita APA (7a ed.)

D'Cruz, J. R., & Fleck, J. D. (1989). Managing quality for competitive advantage. [s.n.].

Cita Chicago Style (17a ed.)

D'Cruz, Joseph R., y James D. Fleck. Managing Quality for Competitive Advantage. [S.l.]: [s.n.], 1989.

Cita MLA (9a ed.)

D'Cruz, Joseph R., y James D. Fleck. Managing Quality for Competitive Advantage. [s.n.], 1989.