Cita APA (7a ed.)

Williams, C., & Buswell, J. (2003). Service quality in leisure and tourism. CABI.

Cita Chicago Style (17a ed.)

Williams, Christine, y John Buswell. Service Quality in Leisure and Tourism. Wallingford [etc.]: CABI, 2003.

Cita MLA (9a ed.)

Williams, Christine, y John Buswell. Service Quality in Leisure and Tourism. CABI, 2003.