Cita APA (7a ed.)

Sullivan, L. P. (1988). Policy management through quality function deployment. [s.n.].

Cita Chicago Style (17a ed.)

Sullivan, Lawrence P. Policy Management Through Quality Function Deployment. [S.l.]: [s.n.], 1988.

Cita MLA (9a ed.)

Sullivan, Lawrence P. Policy Management Through Quality Function Deployment. [s.n.], 1988.