Boxwell, R. J. (1994). Benchmarking for competitive advantage. McGraw-Hill.
Cita Chicago Style (17a ed.)Boxwell, Robert J. Benchmarking for Competitive Advantage. New York [etc.]: McGraw-Hill, 1994.
Cita MLA (9a ed.)Boxwell, Robert J. Benchmarking for Competitive Advantage. McGraw-Hill, 1994.
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