Marchand, D. A., Rollins, J. D., & Kettinger, W. J. (2001). Making the invisible visible: How companies win with the right information, people and IT. John Wiley & Sons.
Chicago Style (17th ed.) CitationMarchand, Donald A., John D. Rollins, and William J. Kettinger. Making the Invisible Visible: How Companies Win with the Right Information, People and IT. Chichester [etc.]: John Wiley & Sons, 2001.
MLA (9th ed.) CitationMarchand, Donald A., et al. Making the Invisible Visible: How Companies Win with the Right Information, People and IT. John Wiley & Sons, 2001.
Warning: These citations may not always be 100% accurate.