APA (7th ed.) Citation

Rovers, M., & Chittenden, J. (2013). ISO-IEC 20000:2011: A pocket guide (2011-2012 ed.). Van Haren.

Chicago Style (17th ed.) Citation

Rovers, Mart, and Jane Chittenden. ISO-IEC 20000:2011: A Pocket Guide. 2011-2012 ed. Zaltbommel: Van Haren, 2013.

MLA (9th ed.) Citation

Rovers, Mart, and Jane Chittenden. ISO-IEC 20000:2011: A Pocket Guide. 2011-2012 ed. Van Haren, 2013.

Warning: These citations may not always be 100% accurate.