Cita APA (7a ed.)

Khoo, H. H., & Tan, K. C. (2002). Using the Australian business excellence framework to achieve sustainable business excellence. Wiley-Interscience.

Cita Chicago Style (17a ed.)

Khoo, Hsien Hui, y Kay Chuan Tan. Using the Australian Business Excellence Framework to Achieve Sustainable Business Excellence. London [etc.]: Wiley-Interscience, 2002.

Cita MLA (9a ed.)

Khoo, Hsien Hui, y Kay Chuan Tan. Using the Australian Business Excellence Framework to Achieve Sustainable Business Excellence. Wiley-Interscience, 2002.