Cita APA (7a ed.)

Loiacono, E. T., Goodhue, D. L., & Watson, R. T. (2007). WebQual: An instrument for consumer evaluation of Web sites. [s.n.].

Cita Chicago Style (17a ed.)

Loiacono, Eleanor T., Dale L. Goodhue, y Richard T. Watson. WebQual: An Instrument for Consumer Evaluation of Web Sites. [S.l.]: [s.n.], 2007.

Cita MLA (9a ed.)

Loiacono, Eleanor T., et al. WebQual: An Instrument for Consumer Evaluation of Web Sites. [s.n.], 2007.