Cita APA (7a ed.)

Kasper, H. (2002). Culture and leadership in market-oriented service organisations. [s.n.].

Cita Chicago Style (17a ed.)

Kasper, Hans. Culture and Leadership in Market-oriented Service Organisations. [S.l.]: [s.n.], 2002.

Cita MLA (9a ed.)

Kasper, Hans. Culture and Leadership in Market-oriented Service Organisations. [s.n.], 2002.