APA (7th ed.) Citation

Carbone, L. P. (2004). Clued in: How to keep customers coming back again and again. FT Prentice Hall.

Chicago Style (17th ed.) Citation

Carbone, Lewis P. Clued in: How to Keep Customers Coming Back Again and Again. Harlow [etc.]: FT Prentice Hall, 2004.

MLA (9th ed.) Citation

Carbone, Lewis P. Clued in: How to Keep Customers Coming Back Again and Again. FT Prentice Hall, 2004.