Cita APA (7a ed.)

Barnett, W. (1994). Are banks missing the boat on alternative dispute resolution services? [s.n.].

Cita Chicago Style (17a ed.)

Barnett, William. Are Banks Missing the Boat on Alternative Dispute Resolution Services? [S.l.]: [s.n.], 1994.

Cita MLA (9a ed.)

Barnett, William. Are Banks Missing the Boat on Alternative Dispute Resolution Services? [s.n.], 1994.