Cita APA (7a ed.)

Goss, J. (1995). An introduction to alternative dispute resolution. [s.n.].

Cita Chicago Style (17a ed.)

Goss, Joanne. An Introduction to Alternative Dispute Resolution. [S.l.]: [s.n.], 1995.

Cita MLA (9a ed.)

Goss, Joanne. An Introduction to Alternative Dispute Resolution. [s.n.], 1995.