Cita APA (7a ed.)

Board, J., & Finkle, P. (1994). Consumer redress through alternative dispute resolution: A research report. [s.n.].

Cita Chicago Style (17a ed.)

Board, Jeffrey, y Peter Finkle. Consumer Redress Through Alternative Dispute Resolution: A Research Report. [S.l.]: [s.n.], 1994.

Cita MLA (9a ed.)

Board, Jeffrey, y Peter Finkle. Consumer Redress Through Alternative Dispute Resolution: A Research Report. [s.n.], 1994.