Sasaki, N., & Hutchins, D. (1984). The Japanese approach to product quality: Its applicability to the West. Pergamon.
Chicago Style (17th ed.) CitationSasaki, Naoto, and David Hutchins. The Japanese Approach to Product Quality: Its Applicability to the West. Oxford [etc.]: Pergamon, 1984.
MLA (9th ed.) CitationSasaki, Naoto, and David Hutchins. The Japanese Approach to Product Quality: Its Applicability to the West. Pergamon, 1984.
Warning: These citations may not always be 100% accurate.