Sasaki, N., & Hutchins, D. (1984). The Japanese approach to product quality: Its applicability to the West. Pergamon.
Cita Chicago Style (17a ed.)Sasaki, Naoto, y David Hutchins. The Japanese Approach to Product Quality: Its Applicability to the West. Oxford [etc.]: Pergamon, 1984.
Cita MLA (9a ed.)Sasaki, Naoto, y David Hutchins. The Japanese Approach to Product Quality: Its Applicability to the West. Pergamon, 1984.
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