Cita APA (7a ed.)

Glass, A. J. (2000). Alternative dispute resolution. [s.n.].

Cita Chicago Style (17a ed.)

Glass, Amy J. Alternative Dispute Resolution. [S.l.]: [s.n.], 2000.

Cita MLA (9a ed.)

Glass, Amy J. Alternative Dispute Resolution. [s.n.], 2000.