Cita APA (7a ed.)

Ruiz-Palá, E., Avila-Beloso, C., & Hines, W. W. (1967). Waiting-line models: An introduction to their theory and application. Reinhold.

Cita Chicago Style (17a ed.)

Ruiz-Palá, Ernesto, Carlos Avila-Beloso, y William W. Hines. Waiting-line Models: An Introduction to Their Theory and Application. New York: Reinhold, 1967.

Cita MLA (9a ed.)

Ruiz-Palá, Ernesto, et al. Waiting-line Models: An Introduction to Their Theory and Application. Reinhold, 1967.