Cita APA (7a ed.)

Grant, J. H. (1996). Strategic process improvement through organizational learning. [s.n.].

Cita Chicago Style (17a ed.)

Grant, John H. Strategic Process Improvement Through Organizational Learning. [S.l.]: [s.n.], 1996.

Cita MLA (9a ed.)

Grant, John H. Strategic Process Improvement Through Organizational Learning. [s.n.], 1996.