Cita APA (7a ed.)

Siegel, E. D. (2000). Designing quality of service solutions for the enterprise. John Wiley & Sons.

Cita Chicago Style (17a ed.)

Siegel, Eric D. Designing Quality of Service Solutions for the Enterprise. New York [etc.]: John Wiley & Sons, 2000.

Cita MLA (9a ed.)

Siegel, Eric D. Designing Quality of Service Solutions for the Enterprise. John Wiley & Sons, 2000.