Cita APA (7a ed.)

Mangione, T. W. (1995). Mail surveys: Improving the quality. Sage.

Cita Chicago Style (17a ed.)

Mangione, Thomas W. Mail Surveys: Improving the Quality. Thousand Oaks, California [etc.]: Sage, 1995.

Cita MLA (9a ed.)

Mangione, Thomas W. Mail Surveys: Improving the Quality. Sage, 1995.