The fluent leader functional fluency and effective leadership inspired by transactional analysis
"In this insightful and comprehensive volume leaders and managers can explore how they can use their power and choice of behavioural options more effectively to develop a positive and healthy working environment where people and the organisation can succeed. Based on the Functional Fluency mode...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Abingdon, England :
Routledge
[2023]
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009869130506719 |
Tabla de Contenidos:
- Intro
- Endorsements
- Half Title
- Title Page
- Copyright Page
- Contents
- Figures
- Contributors
- Acknowledgements
- Preface
- Chapter 1: Leadership, Fluency, and Where to Invest It
- Functional what?" - a preamble
- In a nutshell: two keys and a principle
- Sources of leadership challenges
- FF Key 1: Responding deliberately rather than reacting habitually
- FF Key 2: Building effective relationships
- The Big Five of FF: Effectiveness in four elements of behaviour plus awareness
- Why Functional Fluency is so widely applicable
- Wherever you are, whatever the times
- As you grow and mature
- Turning uncertainty into excitement
- Nature, nurture, future
- Summary: 3 challenges, 2 keys, 1 principle
- Chapter-by-chapter guide
- Chapter 2: What Is Functional Fluency? A Guide to Effective Behaviours
- What is Functional Fluency?
- The levels of behaviour
- Level 1
- Level 2
- Reflection
- Level 3
- The behaviours
- Accounting
- Guiding and directing - Structuring or Dominating
- Reflection
- Looking after people - Nurturing or Marshmallowing
- Reflection
- Reflection on the Being-in-Charge behaviours
- Relating to others - Cooperative or Compliant/Resistant
- Reflection
- Expressing my own self - Spontaneous or Immature
- Reflection
- A key effect
- Reflection
- Summary
- Note
- Chapter 3: The Constructive Manager: Creating Effective Relationships
- Introduction
- Becoming a new manager
- Understanding your role
- Role theory
- Role confusion
- Role contamination
- Role exclusion
- Reflection
- 'Rookie' mistakes
- Managers must always show they are in charge
- Reflection
- Managers must always look after their teams: needing to be needed
- Good managers are well-liked: wanting to be liked
- Reflection
- Managing performance
- Learning and development
- Developing staff.
- Developing yourself
- Reflection
- The power of Accounting
- Uncertainty
- The wider perspective - what else is going on?
- The enquiring manager
- Relating Functional Fluency to other management theories
- The Blake Mouton managerial grid
- Team style - high people/high task
- Country club style - high people/low task
- Impoverished style - low people/low task
- Middle-of-the-road style - mid people/mid task
- Produce-or-perish style - low people/high task
- Reflection
- Daniel Goleman's emotionally intelligent leadership
- Reflection
- Summary
- Notes
- Chapter 4: The Inspirational Leader: Providing Vision and Purpose
- Introduction
- Creating vision and purpose
- Reflection
- Sharing guidance and direction (Structuring all around)
- Nurturing culture
- Collaborating as a senior leader - The Golden blend
- Reflection
- Maintaining role clarity and developing a strategic mindset
- Taking into account the senior leader's varied roles
- Developing a strategic mindset
- Developing yourself and others
- Reflection
- Dealing with stress and ineffective behaviours
- Reflection
- Inspiring people
- Reflection
- Summary
- Notes
- Chapter 5: Building Your Personal Resilience with Functional Fluency
- Introduction
- What is personal resilience?
- Why your 'survival instinct' may be letting you down
- The central role of Accounting in building personal resilience
- Taking your first steps
- Reflection: Changing unhelpful thinking patterns
- Accounting for situations
- Reflection: Creating negative emotions
- An Accounting process for assessing inner and outer reality when facing challenge
- The problem with Dominating and Marshmallowing, and why Structuring and Nurturing can help
- Dominating pitfalls
- Marshmallowing pitfalls
- The value of Structuring and Nurturing yourself
- Reflection: Affirmations.
- How Marshmallowing others can lower your own resilience
- Learning to express yourself by using Spontaneous behaviours
- Reflection: Recapturing your lost spark
- Reflection: Access your creative thinking
- Using Cooperative behaviours to improve your personal resilience
- Reflection: Keeping a reflective journal for 30 days
- Summary
- Notes
- Chapter 6: Fluent Teamwork: Effective Interaction through Conscious Choices
- Teams as treasure
- Fluent teamwork
- The Golden team (example)
- Reflection
- Fluent leadership in teams
- The leader as part of a human system
- Reflection
- When teamwork is tricky
- Forming
- Storming
- Norming
- Performing
- Reflection
- Diversity in teams - trick or treat?
- Diversity and vulnerability
- Reflection
- Summary
- Notes
- Chapter 7: Embracing Challenging Relationships for Effective Leadership: Three perspectives
- Introduction
- Added value of Functional Fluency
- The story of Delivery
- Case study: insights and lessons from 3 perspectives
- The individual perspective
- Setting the stage for dealing with interpersonal challenges
- Behaviour - inter-and intrapersonal
- Kim's story
- What is going on looking through the lens of Functional Fluency?
- What are the gains?
- Doing things differently using the Golden Five
- Reflection
- Reflection
- Lucas' story
- What is going on looking through the lens of Functional Fluency?
- What are the gains?
- Doing things differently using the Golden Five
- Reflection
- The group perspective
- The leader taking the group behaviour and dynamics into account
- Group behaviour and dynamics
- What is going on looking through the lens of Functional Fluency?
- What are the gains?
- Doing things differently using the Golden Five
- Reflection
- Organizational perspective
- The leader taking the system into account.
- Behaviour, systems thinking and organizational culture
- What is going on through the lens of Functional Fluency?
- What are the gains?
- Doing things differently using the Golden Five
- Reflection
- Summary
- Notes
- Chapter 8: Using Functional Fluency to support Organizational Development and Transformational Change
- Introduction
- Using Functional Fluency to support the organizational change process
- Reflection
- Using effective behaviours to support managing and leading the change process
- Accounting
- Structuring
- Nurturing
- Cooperative
- Spontaneous
- Putting it all together
- Mezirow's transformational learning and change process
- Co-creative Transactional Analysis (CCTA)
- Putting it into practice: a case study
- Reflection
- Reflection
- Reflection
- Summary
- Notes
- Appendix
- The TIFF Profile
- Index.
