Information Technology in Contemporary Organizations Redefining IT Management for Organizational Reliability

"Due to tremendous shifts in the business environment of contemporary organizations following the COVID-19 pandemic, there is a need to redefine the role and importance of IT support, which is essential for ensuring an organizations survival. Current models are no longer valid, as the need for...

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Detalles Bibliográficos
Otros Autores: Tworek, Katarzyna, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Abingdon, England : Routledge [2023]
Colección:Routledge studies in innovation, organization and technology.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009869105906719
Tabla de Contenidos:
  • Intro
  • List of figures
  • List of tables
  • Acknowledgments
  • Introduction
  • 1 IT use in contemporary organizations
  • 1.1 IT in organizations
  • 1.1.1 IT - definition
  • 1.1.2 IT importance for organizations
  • 1.1.2.1 IT deployment
  • 1.1.2.2 IT-business alignment
  • 1.1.2.3 Perceived usefulness of IT support
  • 1.1.3 IT in organization - typology
  • 1.1.4 IT life cycle
  • 1.1.5 IT adoption models and IT success models
  • 1.1.5.1 TAM model
  • 1.1.5.2 PRECEDE model
  • 1.1.5.3 IT success model
  • 1.1.6 The need for a new model for IT use
  • 1.2 Crisis as a cause for change of the perspective on IT
  • 1.2.1 Crisis typologies
  • 1.2.1.1 Conventional crisis: predictable, sensitive to influence, with well-known influence possibil
  • 1.2.1.2 Unexpected crisis: unpredictable, sensitive to influence
  • 1.2.1.3 Intractable crisis: predictable, not sensitive to influence
  • 1.2.1.4 Fundamental crisis: unpredictable, not sensitive to influence
  • 1.2.2 BSE as a specific type of crisis
  • 1.2.2.1 Crisis caused by BSE - research perspective
  • 1.2.2.2 Crisis caused by BSE - stages
  • 1.2.2.3 Crisis management in various crisis stage
  • 1.2.3 COVID-19 as a specific example of Black Swan event
  • 1.3 IT in crisis
  • 1.3.1 IT during crisis caused by BSE
  • 1.3.2 IT during crisis caused by specific BSE - the COVID-19 pandemic
  • 1.3.3 IT after the COVID-19 pandemic
  • 1.4 New understanding of IT support after BSE - the COVID-19 pandemic
  • 2 EDC-enabled IT adaptability model of organizational performance
  • 2.1 IT adaptability influence on organizational performance
  • 2.2 IT adaptability
  • 2.2.1 IT adaptability during BSE
  • 2.2.2 IT adaptability, job performance, and organizational performance
  • 2.2.2.1 Organizational performance and job performance - definition
  • 2.2.2.2 IT adaptability influence on organizational performance through job performance.
  • 2.2.3 Boosters of IT adaptability influence on organizational performance
  • 2.2.3.1 IT reliability as a booster
  • 2.2.3.2 Organizational attitudes toward IT adaptability as a booster
  • 2.2.3.3 Employees' attitudes toward IT adaptability as a booster
  • 2.2.4 IT adaptability mediated influence on organizational performance
  • 2.2.5 EDC as an enabler of IT adaptability
  • 2.2.6 Model in crisis
  • 3 Empirical research and model verification
  • 3.1 Research methodology.