Yorgov, I. (2024). The abusive customer: Breaking the silence around customers' aggressive behavior (1st.). Routledge.
Chicago Style (17th ed.) CitationYorgov, Ivaylo. The Abusive Customer: Breaking the Silence Around Customers' Aggressive Behavior. 1st. New York, NY: Routledge, 2024.
MLA (9th ed.) CitationYorgov, Ivaylo. The Abusive Customer: Breaking the Silence Around Customers' Aggressive Behavior. 1st. Routledge, 2024.
Warning: These citations may not always be 100% accurate.