Ridiculously easy to do business with a practical guide to giving customers what they want, how and when they want it
To future-proof your business, you need to do more than merely offer high-quality and great service. You need to become Ridiculously Easy to Do Business With. This practical guide offers over two dozen categories of policies and behaviors that cause "friction" (frustration) for your custom...
Otros Autores: | |
---|---|
Formato: | Grabación no musical |
Idioma: | Inglés |
Publicado: |
[New York] :
Ascent Audio
[2024]
|
Edición: | [First edition] |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009850437706719 |