Scenario-based e-learning evidence-based guidelines for online workforce learning

"Scenario-Based Learning offers a wealth of ideas for improving critical thinking skills, problem solving, and includes suggestions for promoting opportunities for practicing scenario-based learning on the job. The book contains a wealth of kick-off alternative research-based examples and descr...

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Detalles Bibliográficos
Autor principal: Clark, Ruth Colvin (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: San Francisco, Calif. : Pfeiffer 2013.
Edición:1st ed
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009849129406719
Tabla de Contenidos:
  • Intro
  • Scenario-Based e-Learning: Evidence-Based Guidelines for Online Workforce Learning
  • Copyright
  • Contents
  • Foreword
  • Acknowledgments
  • Chapter 1: What Is Scenario-Based e-Learning
  • Scenario-Based e-Learning: A First Look
  • What Do You think?
  • Scenario-Based e-Learning Defined
  • The Learner Is an Actor Responding to a Job-Realistic Situation
  • The Environment Is Preplanned
  • Learning Is Inductive Rather Than Instructive
  • The Instruction Is Guided
  • Scenarios Incorporate Instructional Resources
  • The Goal Is to Accelerate Workplace Expertise
  • What's in a Name?
  • Scenario-Based vs. Directive Training Environments
  • Learning from Mistakes
  • Scenarios to Lead or to Culminate?
  • Target Audience
  • What Scenario-Based e-Learning Is Not
  • Not a Game
  • Not a Scenario with Questions
  • Not a Simulation
  • Not About a Delivery Mode or Media
  • Not About Specific Technology
  • Six Reasons to Consider Scenario-Based e-Learning Now
  • 1. Scenario-Based e-Learning Can Accelerate Expertise
  • 2. Scenario-Based e-Learning Can Offer Return on Investment
  • 3. Learners Like Scenario-Based e-Learning
  • 4. Scenario-Based e-Learning Has Better Transfer Potential
  • 5. Scenario-Based e-Learning Can Build Critical Thinking Skills
  • 6. Technology Can Facilitate Scenario-Based e-Learning Development
  • What Do You Think? Revisited
  • Coming Next
  • Additional Resources
  • Scenario-Based e-Learning and You: Why Now?
  • Chapter 2: When To Use Scenario-Based e-Learning
  • Consider Scenario-Based e-Learning for Strategic Tasks
  • What Do You Think?
  • Situations That Call for Scenario-Based e-Learning
  • Rare Occurrence Tasks
  • Critical Thinking Skills Training
  • Compliance-Mandated Training
  • Learner Expertise and Scenario-Based e-Learning
  • Lengthy Timeline Tasks
  • Risk-Adverse Tasks
  • Eight Scenario-Based Learning Domains.
  • 1. Interpersonal Skills
  • 2. Compliance Policies and Procedures
  • 3. Diagnosis and Repair
  • 4. Research, Analysis, and Rationale
  • 5. Tradeoffs
  • 6. Operational Decisions and Actions
  • 7. Design
  • 8. Team Coordination
  • Scenario-Based Multimedia Interfaces
  • Branched Scenarios
  • Menu-Driven
  • Full Screen Active Object
  • Virtual Worlds
  • Meet the Scenario-Based e-Learning Samples
  • Coming Next
  • Additional Resources
  • Scenario-Based e-Learning and You: Your Scenario-Based e-Learning Opportunities
  • Chapter 3: Design of Scenario-Based e-Learning
  • Overview of a Scenario-Based e-Learning Design Model
  • Component 1: The Task Deliverable
  • Core Component 2: The Trigger Event
  • Core Component 3: Scenario Data
  • Core Component 4: Guidance and Instruction
  • Core Component 5: Feedback
  • Core Component 6: Reflection
  • Modes and Media in Scenario-Based e-Learning
  • Coming Next
  • Additional Resources
  • Scenario-Based e-Learning and You: Your Draft Design Model
  • Chapter 4: Defining Scenario Outcomes
  • Outcome Deliverables for Learning Domains
  • Assess the Complexity of your Outcome Responses
  • 1. Number of Outcomes
  • 2. Outcome Precision
  • 3. Interface Response Options
  • 4. Social Presence
  • What Do You Think?
  • Translate Your Learning Objectives
  • Multimedia Response Options
  • Scenario Outcomes and Multimedia Interfaces
  • What Do You Think? Revisited
  • Coming Next
  • Additional Resource
  • Scenario-Based e-Learning and You: Translating Your Objectives
  • Chapter 5: Designing the Trigger Event and Case Data
  • What Do You Think?
  • Planning the Trigger Event
  • Defining Case Data
  • Formats for Case Data
  • Saving and Tracking Case Data
  • What Do You Think? Revisited
  • Coming Next
  • Scenario-Based e-Learning and You: Defining Your Trigger Event and Case Data
  • Chapter 6: Building Guidance in Scenario-Based e-Learning.
  • What Do You Think
  • What Is Guidance?
  • Option 1: Fade Support from High to Low
  • Option 2: Move from Simple to Complex
  • Use SMES to Identify Complexity Factors
  • Option 3: Consider Open vs. Closed Response Options
  • Option 4: Consider Interface/Navigation Design
  • Option 5: Add Training Wheels
  • Option 6: Incorporate Coaching and Advisors
  • Option 7: Embed Worksheets
  • Option 8: Adjust Feedback
  • Option 9: Make Learning Collaborative
  • What Do You Think? Revisited
  • Coming Next
  • Additional Resources
  • Scenario-Based e-Learning and You: Defining Guidance
  • Chapter 7: Putting the "L" In Scenario-Based e-Learning
  • What Do You Think?
  • Integrating Knowledge and Skill Resources
  • Tutorials
  • Reference
  • Examples
  • Make Examples Engaging
  • Instructors
  • Give Your Learners an Instructional Role
  • What Do You Think? Revisited
  • Coming Next
  • Additional Resources
  • Scenario-Based e-Learning and You: Defining Instructional Resources
  • Chapter 8: Designing Feedback and Reflection
  • The Power of Feedback
  • Learning from Mistakes
  • Instructional vs. Intrinsic Feedback
  • What Do You Think?
  • Feedback in a Nutshell
  • 1. Be Specific
  • 2. Provide Intrinsic and Instructional Feedback
  • 3. Adjust Feedback Frequency Based on Guidance Needs and Learning Goals
  • 4. Focus the Feedback Based on Your Goals
  • Embed Reflection Opportunities for Learners
  • Feedback and Reflection in Learning Domains
  • Interpersonal Skills
  • Compliance
  • Diagnosis and Repair-Research and Analysis
  • Tradeoffs
  • Operational Decisions
  • Design
  • Team Coordination
  • What Do You Think? Revisited
  • Coming Next
  • Additional Resources
  • Scenario-Based e-Learning and You: Defining Feedback
  • Chapter 9: Evaluation of Scenario-Based e-Learning
  • What Do You Think?
  • Focusing Your Evaluation
  • Do the Learners Like It?
  • Is Instruction Effective?.
  • Is the Learning Environment Efficient?
  • Does Learning Transfer?
  • Is There a Good Return on Investment?
  • Plan Evaluation in Stages
  • Back to the Basics: Test Reliability and Validity
  • Test Items for Scenario-Based e-Learning
  • Did I Pass the Test?
  • Testing with Online Scenarios
  • What Do You Think? Revisited
  • Coming Next
  • Additional Resources
  • Scenario-Based e-Learning and You: Planning Your Evaluation
  • Chapter 10: Does Scenario-Based e-Learning Work?
  • Does It Work?
  • Is It Efficient?
  • Does It Motivate?
  • What Features Make a Difference?
  • What Do You Think?
  • Limits of Research
  • The Evolution from Single Experiments to Meta-Analysis
  • What's in a Name?
  • Discovery Learning Does Not Work
  • Guided Discovery Can Have Learning Advantages over "Traditional" Instruction
  • Learning Excel in Scenario-Based Versus Directive Lessons
  • Learner Scaffolding Is Essential for Success
  • Should Domain Information Come Before or After Problem Solving?
  • Assign Problems First-Then Provide Explanations
  • Provide Explanations Before and During Learning
  • Use Collaboration for More Challenging Scenarios
  • Make the Instructional Interface Easy to Use
  • Guided Discovery Can Be More Motivating Than "Traditional" Instruction
  • Feedback and Reflection Promote Learning
  • Provide Detailed Instructional Feedback
  • Provide Opportunities to Compare Answers with Expert Solutions
  • Visual Representations Should Be Congruent with Your Learning Goals
  • Use Visual Representations Rather Than Text Alone When Visual Discrimination Is Important
  • Can Scenario-Based e-Learning Accelerate Expertise?
  • Accelerating Orthopedic Expertise
  • Accelerating Electronic Troubleshooting Expertise
  • Research on Scenario-Based e-Learning - The Bottom Line
  • What Do You Think? Revisited
  • Coming Next
  • Additional Resources.
  • Scenario-Based e-Learning and You: Evidence-Based Decisions
  • Chapter 11: Eliciting Critical Thinking Skills for Scenario-Based e-Learning
  • What Is Knowledge Elicitation?
  • What Do You Think?
  • Three Approaches to Knowledge Elicitation
  • Concurrent Verbalization
  • After-the-Fact Stories
  • Reflections on Recorded Behaviors
  • Which Elicitation Method Should You Use?
  • Evidence on Knowledge Elicitation Methods
  • Types of Knowledge and Skill to Elicit
  • Actions and Decisions
  • Cues
  • Rationale and Rules of Thumb
  • Monitoring
  • Questions to Elicit Knowledge Needed During the Interview
  • Incorporating Critical Thinking Skills into Your Lessons
  • Use of Actions Taken
  • Use of Decisions Made
  • Use of Cues Identified
  • Use of Rationale and Rules of Thumb
  • Teaching Monitoring Skills in Your Scenario-Based e-Learning
  • Guidelines for Success
  • 1. Take Care in Selecting Experts
  • 2. Don't Over-Extend
  • 3. Work in a Team
  • What Do You Think? Revisited
  • Coming Next
  • Additional Resources
  • Scenario-Based e-Learning and You: Eliciting Tacit Knowledge
  • Chapter 12: Implementing Scenario-Based e-Learning
  • What Do you Think?
  • Four Steps to Project Success
  • Step One: Present a Strong Business Case
  • Visualize Scenario-Based e-Learning for Stakeholders
  • Determine the Magnitude of the Performance Gap
  • Incident-Driven Training
  • Compliance Training
  • Identify Tradeoffs to Diverse Solution Options
  • Delivery Media Tradeoff Analysis for Automotive Troubleshooting
  • Highlight Opportunities to Build Expertise That Are Unavailable or Impractical in Workplace
  • Leverage the Motivational Potential of Scenario-Based e-Learning
  • Present Evidence on the Benefits of Scenario-Based e-Learning
  • Estimate Your Production Costs
  • Step Two: Plan Your Project
  • Plan and Secure Your Resources.
  • Define and Classify the Target Knowledge and Skills.