Cita APA (7a ed.)

Mitchell, J. S. A. (2015). Operational excellence: Journey to creating sustainable value. Wiley.

Cita Chicago Style (17a ed.)

Mitchell, John S. Author. Operational Excellence: Journey to Creating Sustainable Value. Hoboken New Jersey: Wiley, 2015.

Cita MLA (9a ed.)

Mitchell, John S. Author. Operational Excellence: Journey to Creating Sustainable Value. Wiley, 2015.