Cita APA (7a ed.)

Chorianopoulos, A. (2016). Effective CRM using predictive analytics. Wiley.

Cita Chicago Style (17a ed.)

Chorianopoulos, Antonios. Effective CRM Using Predictive Analytics. West Sussex, England: Wiley, 2016.

Cita MLA (9a ed.)

Chorianopoulos, Antonios. Effective CRM Using Predictive Analytics. Wiley, 2016.