From Conflict to Convergence : Coming Together to Solve Tough Problems

From Conflict to Convergence Coming Together to Solve Tough Problems

"This book will provide hope and inspiration to readers that despite deep divisions in this country, we can work collaboratively to solve critical issues. The authors will recount specific examples, primarily from the work of Convergence Center for Policy Resolution but also including the work...

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Detalles Bibliográficos
Autor principal: Fersh, Robert (-)
Otros Autores: Levison, Mariah, Ripley, Amanda
Formato: Libro electrónico
Idioma:Inglés
Publicado: Newark : John Wiley & Sons, Incorporated 2024.
Edición:1st ed
Materias:
Conflict management.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009841207706719
Tabla de Contenidos:
  • Cover
  • Title Page
  • Copyright Page
  • Contents
  • Foreword
  • Introduction
  • Collaborative Problem-Solving
  • From Conflict to Convergence
  • The Work Ahead
  • We Can Do Better
  • Part I The Path to Higher Ground
  • Chapter 1 Why Solve Problems Together?
  • Agreeing on the Problem
  • A Breakthrough Achieved
  • What We're Up Against
  • The Challenge of Political Polarization
  • A Way Forward
  • Chapter 2 How to Reach Convergence
  • Your Mindset
  • Your Building Blocks
  • The Process Steps
  • Working Side by Side
  • Part II Mindsets
  • Chapter 3 Conflict Can Be Constructive
  • Flip the Conflict Script
  • Worthy Disagreements
  • Opening More Doors
  • Chapter 4 Everyone Gets the Benefit of the Doubt
  • Find the Good
  • Widen Your View
  • Widen Your Circle
  • The Benefit of Minds Meeting
  • Chapter 5 Curiosity Is the Cure
  • Ask More Questions
  • Listen with Intention
  • Quiet Your Mind
  • Listen for the Heart of the Message
  • Confirm You've Heard It Right
  • Practice Makes Perfect
  • No One Has a Monopoly on Good Ideas
  • Seeing Things Differently
  • Chapter 6 Relationships at the Core
  • People Before Proposals
  • It's a People Problem
  • Breaking Bread
  • The Golden Rule
  • Chapter 7 Seek Higher Ground
  • Beyond Splitting the Difference
  • The Value of Mind Share
  • Respect Moral Foundations
  • Disagreeing on Some Things Isn't Disagreeing on All Things
  • The Greater Good
  • Part III Building Blocks
  • Chapter 8 Map the Terrain
  • Explore the Stakes and Stakeholders
  • Get to Know Stakeholders
  • Stakeholder Inclusivity Matters
  • Stretch Beyond Preconceptions
  • Authority Check
  • Chapter 9 Nurture Trust
  • Us, United
  • Making Contact
  • Setting Ground Rules
  • Deepening Trust
  • Connecting Questions
  • Chapter 10 Really Hear Everyone
  • The Wisdom of Listening First
  • Take Turns
  • Dialogue and Debate
  • Make the Circle.
  • Find Facts Together
  • Chapter 11 Generate Options for Mutual Gain
  • Positions Versus Interests
  • Identify OPTIONS
  • Integrate Interests
  • Negotiating The Treaty of Traverse des Sioux
  • Chapter 12 Take Your Time
  • Collaborating Saves Time in the Long Run
  • Short on Time
  • Process Is Powerful
  • Part IV Process
  • Chapter 13 Discovery and Design
  • Ripe and Right for Collaboration
  • Frame the Issue
  • Roles and Responsibilities
  • The Convener
  • The Facilitator
  • Participants
  • Identify the Right People for the Roles
  • Chart the Course Ahead
  • Chapter 14 Dialogue and Destinations
  • Summarizing and Synthesizing
  • Reframing for Productive Conversation
  • Finding a Shared Goal
  • Forming Principles of Agreement and a Vision for the Future
  • Brainstorming
  • Chapter 15 Achieving Consensus and Impact
  • Break the Problem into Parts
  • Define "Consensus"
  • Determine if There's Actionable Agreement
  • Choose Paths for Impact
  • Make a Plan of Action
  • Conclusion: We All Can Be Collaborative Leaders
  • Pocket Guide for Collaborative Problem-Solving
  • Glossary of Key Terms
  • Notes
  • Acknowledgments
  • About the Authors
  • Index
  • EULA.

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