Kraus, J., & Revella, A. (2024). Buyer Personas, Revised and Expanded: Gain Deep Insight into Your Customers' Buying Decisions and Win More Business (2nd ed.). John Wiley & Sons, Incorporated.
Cita Chicago Style (17a ed.)Kraus, Jim, y Adele Revella. Buyer Personas, Revised and Expanded: Gain Deep Insight into Your Customers' Buying Decisions and Win More Business. 2nd ed. Newark: John Wiley & Sons, Incorporated, 2024.
Cita MLA (9a ed.)Kraus, Jim, y Adele Revella. Buyer Personas, Revised and Expanded: Gain Deep Insight into Your Customers' Buying Decisions and Win More Business. 2nd ed. John Wiley & Sons, Incorporated, 2024.
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