How to Succeed with People : Remarkably Easy Ways to Engage, Influence and Motivate Almost Anyone

How to Succeed with People Remarkably Easy Ways to Engage, Influence and Motivate Almost Anyone

"Let's face it, if you want any sort of success in life you're going to have to deal with other people at some point. All success requires input from other people -- even if you've invented something in your bedroom, eventually, you're going to need to interact with people t...

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Detalles Bibliográficos
Autor principal: McGee, Paul (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Newark : John Wiley & Sons, Incorporated 2024.
Edición:2nd ed
Materias:
Interpersonal communication.
Interpersonal relations.
Success.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009828021706719
Tabla de Contenidos:
  • Cover
  • Title Page
  • Copyright Page
  • Contents
  • What's the big deal about this people stuff?
  • What does success mean to you?
  • Let's Set the Scene
  • Why is the book written the way it is?
  • Section One Stop, Understand
  • People can't be fixed
  • The mystery of history (Part 1)
  • Is history always a big deal?
  • 1. Age
  • 2. Previous experiences
  • The mystery of history (Part 2)
  • 3. The pandemic
  • 4. A previous work culture
  • 5. Upbringing
  • What this means for you
  • So, what could help?
  • Most people suffer from S.A.D.S.
  • Some people are lightbulbs
  • Why intelligent people do stupid things
  • You get what you tolerate
  • Why change is complicated
  • Do we really hate change?
  • Why is change a challenge to people?
  • Five reasons for resistance
  • 1. Change can be seen as a threat.
  • 2. Change can lead to a loss of status.
  • 3. Change can lead to a loss of control.
  • 4. A poor relationship with those implementing the change.
  • 5. Previous experiences of change.
  • Humiliation is for amateurs
  • Being nice won't always work
  • It takes two to tango
  • No investment, no return
  • Section Two Move On
  • Have realistic expectations
  • Let sleeping dogs lie . . . sometimes
  • Check out your attitude
  • Be willing to be wrong
  • Don't treat people as you want to be treated
  • How to make change a success
  • Five ways to make change a success
  • 1. Give clarity.
  • 2. Develop people's competence.
  • 3. Nurture confidence.
  • 4. Give control. . .when possible.
  • 5. Help people feel cared for.
  • Four killer questions you have to ask yourself
  • 1. What's going on in their world at the moment?
  • 2. What's important to them at this time?
  • 3. Am I listening to understand or listening to defend?
  • 4. Have I clearly communicated my perspective?
  • How to make criticism count . . . not crucify
  • Work out why they're whinging.
  • 1. Some people are miserable by nature
  • 2. A lack of self-confidence
  • 3. A perceived sense of injustice
  • How to make people feel S.P.E.C.I.A.L. (PART 1)
  • 1. Serve
  • 2. Personalized
  • 3. Encourage
  • How to make people feel S.P.E.C.I.A.L. (PART 2)
  • 4. Courtesy
  • 5. Interest
  • 6. Appreciation
  • 7. Listen
  • How to pick people up when they're feeling down
  • 1. It's OK to not feel OK
  • 2. Reframe failure
  • 3. Look for the positives
  • 4. Go for quick wins
  • 5. Change location
  • How to talk so people listen
  • 1. Drowning people in detail
  • 2. Failing to make your message relevant to your audience
  • 3. Focusing on facts and forgetting the feelings
  • 1. Recognize their reality
  • 2. Remember the 90/90 rule
  • 3. Begin with the end in mind
  • 4. Point out the pain before providing the prescription
  • 5. Invest in yourself
  • The ball's in your court
  • About Paul McGee
  • More Books by Paul McGee
  • Index
  • EULA.

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