Total quality management
Book Contents - 1. Quality Concepts 2.Leadership and Strategic Quality Management 3.Customer Driven Quality 4.Management System Standards 5.Lean Management 6.Statistical Concepts in Quality 7.Quality Improvement Tools 8.Six Sigma Tools and Techniques 9. Benchmarking 10.Business Process Reengineering...
| Other Authors: | |
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| Format: | eBook |
| Language: | Inglés |
| Published: |
Uttar Pradesh, India :
Pearson India Education Services Pvt. Ltd
[2022]
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| Edition: | Fourth edition |
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009825917506719 |
| Summary: | Book Contents - 1. Quality Concepts 2.Leadership and Strategic Quality Management 3.Customer Driven Quality 4.Management System Standards 5.Lean Management 6.Statistical Concepts in Quality 7.Quality Improvement Tools 8.Six Sigma Tools and Techniques 9. Benchmarking 10.Business Process Reengineering 11.Business Excellence Models. |
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| Item Description: | Includes index. |
| Physical Description: | 1 online resource (546 pages) : illustrations |
| ISBN: | 9789354494307 |
