APA (7th ed.) Citation

Pedersen, C., & Ritter, T. (2024). Firing the right customers is good business: Not every customer is an asset to your company, but determining who to cull, and how, can be a challenge ([First edition].). MIT Sloan Management Review.

Chicago Style (17th ed.) Citation

Pedersen, Carsten, and Thomas Ritter. Firing the Right Customers Is Good Business: Not Every Customer Is an Asset to Your Company, but Determining Who to Cull, and How, Can Be a Challenge. [First edition]. [Cambridge, Massachusetts]: MIT Sloan Management Review, 2024.

MLA (9th ed.) Citation

Pedersen, Carsten, and Thomas Ritter. Firing the Right Customers Is Good Business: Not Every Customer Is an Asset to Your Company, but Determining Who to Cull, and How, Can Be a Challenge. [First edition]. MIT Sloan Management Review, 2024.