APA (7th ed.) Citation

Amorim, P., Calvo, E., & Wagner, L. (2023). How e-commerce companies can reduce returns: Research shows that product returns decrease when online shoppers receive orders in a single, consolidated delivery ([First edition].). MIT Sloan Management Review.

Chicago Style (17th ed.) Citation

Amorim, Pedro, Eduard Calvo, and Laura Wagner. How E-commerce Companies Can Reduce Returns: Research Shows That Product Returns Decrease When Online Shoppers Receive Orders in a Single, Consolidated Delivery. [First edition]. [Place of publication not identified]: MIT Sloan Management Review, 2023.

MLA (9th ed.) Citation

Amorim, Pedro, et al. How E-commerce Companies Can Reduce Returns: Research Shows That Product Returns Decrease When Online Shoppers Receive Orders in a Single, Consolidated Delivery. [First edition]. MIT Sloan Management Review, 2023.