Cita APA (7a ed.)

Novak, C. (2000). HPI balanced scorecard: Performance. American Society for Training & Development.

Cita Chicago Style (17a ed.)

Novak, Clare. HPI Balanced Scorecard: Performance. Alexandria, Va.: American Society for Training & Development, 2000.

Cita MLA (9a ed.)

Novak, Clare. HPI Balanced Scorecard: Performance. American Society for Training & Development, 2000.