The benefits of combining data with empathy

Bibliographic Details
Corporate Author:	Massachusetts Institute of Technology (-)
Other Authors:	Agarwal, Ritu, author (author), Weill, Peter, author
Format:	eBook
Language:	Inglés
Published:	Cambridge, MA : MIT 2012.
Subjects:	Customer relations. Empathy.
See on Biblioteca Universitat Ramon Llull:	https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009820510106719

Description
Physical Description:	1 online resource (1 volume) : illustrations
Bibliography:	Includes bibliographical references.

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