Enterprise Resource Planning : A Managerial perspective

Enterprise Resource Planning A Managerial perspective

This book focuses on the fundamentals of ERP and details methods of implementing ERP systems. By using actual case incidents, this book charts the life cycle of ERP projects from cost and profit analysis, through change-management on the basis of re-engineering and technical requirements, to the ion...

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Bibliographic Details
Main Author: Bansal, Veena (-)
Format: eBook
Language:Inglés
Published: Delhi : Pearson India 2012.
Edition:1st ed
Series:Always learning.
Subjects:
Management information systems > Problems, exercises, etc.
Enterprise resource planning > Problems, exercises, etc.
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009820412306719
Table of Contents:
  • Cover
  • Dedication
  • Contents
  • Preface
  • Acknowledgements
  • About the Author
  • Chapter 1 : Introduction to Enterprise Resource Planning Systems
  • 1.1 Introduction
  • 1.2 Value Chain Framework
  • 1.3 Problems with Disintegrated Data in an Organization
  • 1.4 Evolution of ERP Systems
  • 1.5 Role of ERP Systems in an Organization
  • 1.6 Three-tier Architecture for ERP Systems
  • 1.7 Stages Theory and Its Application to Evolution of ERP
  • 1.8 Are ERP Systems Different from Traditional Information Systems?
  • 1.9 Scope of ERP systems
  • 1.10 General Model of Business and Role of ERP
  • 1.11 Major ERP Players
  • 1.12 Implementations in India
  • Conclusion
  • Case Study
  • Exercises
  • Endnotes
  • Chapter 2 : Life Cycle of an ERP Implementation Project
  • 2.1 Introduction
  • 2.2 Life Cycle of an ERP Project
  • 2.3 Teams
  • Conclusion
  • Case Study
  • Exercises
  • Endnotes
  • Chapter 3 : Benefits and Cost of an ERP System
  • 3.1 Introduction
  • 3.2 Benefits
  • 3.2.1 Strategic Benefits
  • 3.2.2 Operational Benefits
  • 3.2.3 Managerial Benefits
  • 3.2.4 Organizational Benefits
  • 3.2.5 Intangible Benefits
  • 3.2.6 What Benefits an Organization May Expect?
  • 3.3 Cost of an ERP Implementation
  • 3.3.1 Direct Costs
  • 3.3.2 Indirect Cost
  • 3.4 Cost-benefit Analysis
  • Conclusion
  • Case Study
  • Exercises
  • Endnotes
  • Chapter 4 : Change Management
  • 4.1 Introduction
  • 4.2 People Issues: Are You Ready for ERP?
  • 4.3 Factors That Influence Pre-implementation Attitude
  • 4.4 How to Enhance Attitude?
  • 4.4.1 Extended Technology Acceptance Model
  • 4.4.2 Summary
  • 4.5 Change Management Strategies to Handle Organizational Issues
  • 4.5.1 Lewin's Model
  • 4.5.2 Improvisational Model
  • 4.6 Creating a Change Management Strategy to Handle Organizational Issues
  • 4.7 Tools for Assessing the Organizational Changes
  • 4.7.1 Force Field Analysis.
  • 4.7.2 The Matrix of Change
  • Conclusion
  • Case Study
  • Exercises
  • Endnotes
  • Chapter 5 : Business and IT Alignment
  • 5.1 Introduction
  • 5.2 Components of Alignment
  • 5.2.1 Business Strategy
  • 5.2.2 Organizational Infrastructure and Processes
  • 5.2.3 IT Strategy
  • 5.2.4 IT Infrastructure and Processes
  • 5.3 Strategic Alignment Framework and Its Application to Strategic Alignment
  • 5.4 Are Business and IT Aligned?
  • 5.5 Balanced Scorecard: An Alignment Tool
  • Conclusion
  • Exercises
  • Endnotes
  • Chapter 6 : Requirements Engineering
  • 6.1 Introduction
  • 6.2 Structured English and Structured Interviews
  • 6.3 Event-driven Process Chains
  • 6.4 Object-oriented Model
  • 6.5 Object Process Modelling
  • 6.6 Data Activity Model for Configuration
  • Conclusion
  • Case Study
  • Exercises
  • Endnotes
  • Chapter 7 : Re-engineering
  • 7.1 Introduction
  • 7.2 Processes and Their Characteristics
  • 7.2.1 Special Features of Processes of Service Organizations
  • 7.2.2 Process Evaluation
  • 7.3 Life Cycle of a BPR Project
  • 7.3.1 Establishing Vision, Objectives, Scope and Mode of BPR
  • 7.3.2 Business Modelling
  • 7.3.3 Business Analysis
  • 7.3.4 Redesign
  • 7.3.5 Business Transformation and Continuous Improvement
  • 7.4 Life Cycle of an IT-driven BPR Project
  • 7.5 Re-engineering Examples
  • Conclusion
  • Case Study
  • Exercises
  • Endnotes
  • Chapter 8 : ERP Selection
  • 8.1 Introduction
  • 8.2 ERP System Selection Team
  • 8.3 ERP Solution and Vendor Selection
  • 8.4 Information Gathering
  • 8.5 Preliminary Filtering
  • 8.6 Parameters for ERP Selection
  • 8.7 Prepare and Release Request for Proposal (RFP)
  • 1 Introduction
  • 1.1 Objective
  • 1.2 Schedule of Events
  • 2 Terms and Conditions
  • 2.1 Response Submission
  • 2.2 Costs Associated with Preparation of the Vendor's Response
  • 2.3 Onsite Study for Effort Estimation.
  • 2.4 Proposal Binding Period
  • 2.5 Omissions
  • 2.6 Payment Conditions
  • 2.7 Warranty and Support
  • 2.8 AMC (Annual Maintenance Contract)
  • 2.9 Acceptance and Title
  • 2.10 Price Quotations
  • 2.11 Price Stability
  • 2.12 Project Team Composition
  • 2.13 Changes in Team
  • 2.14 The Vendor Qualifications
  • 2.15 Codes, Standards and Ordinances
  • 2.16 Performance and Payment Bonding
  • 2.17 Bid Evaluation Criteria
  • 2.18 Right to Reject
  • 3. Project Details
  • 3.1 Onsite/Offsite
  • 3.2 Reporting
  • 3.3 Configuration Process
  • 3.4 Configuration Management
  • 3.5 Deliverables
  • 3.6 Standards
  • 3.7 Integration Issues
  • 3.8 Data Migration and Retrospective Conversion
  • 3.9 TMD Involvement
  • 4. Integration , Security and Backup
  • 5. Performa For Financial/Price Bid
  • 6. Implementation Strategy
  • 8.8 Gap Analysis
  • 8.9 AHP for ERP Selection
  • Conclusion
  • Case Study
  • Exercises
  • Endnotes
  • Chapter 9 : Managing an ERP Project
  • 9.1 Introduction
  • 9.2 Success of an ERP System is Multi-dimensional
  • 9.3 Critical Success Factors
  • 9.4 Risk Associated with an ERP Project
  • 9.5 Measuring Performance of ERP System Using Balanced Scorecard
  • Conclusion
  • Exercises
  • Endnotes
  • Chapter 10 : ERP and Related Technologies
  • 10.1 Introduction
  • 10.2 Electronic Data Interchange
  • 10.2.1 EDI Standards
  • 10.2.2 EDI Architecture
  • 10.3 Supply Chain Management
  • 10.3.1 Role of IT in SCM
  • 10.4 Customer Relationship Management
  • 10.5 Data Warehouse
  • 10.5.1 Architecture of Data Warehouse
  • 10.5.2 Process of Creating a Data Warehouse
  • 10.6 Data Mining
  • Conclusion
  • Exercises
  • Endnote
  • Chapter 11 : Introduction to Commercial ERP Softwares
  • 11.1 Introduction
  • 11.2 Indian Market
  • 11.3 SAP
  • 11.3 Oracle
  • 11.4 Oracle Peoplesoft
  • 11.5 JD Edwards
  • 11.6 MS Dynamics
  • 11.7 Baan
  • 11.8 Ramco
  • 11.9 QAD
  • 11.10 Conclusion.
  • Endnotes
  • Appendix A : Implementations in India
  • Appendix B : Articles and Cases
  • Index.

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