Cita APA (7a ed.)

Bosworth, M. T., Holland, J. R., & Visgatis, F. (2010). CustomerCentric selling (Second edition.). McGraw-Hill.

Cita Chicago Style (17a ed.)

Bosworth, Michael T., John R. Holland, y Frank Visgatis. CustomerCentric Selling. Second edition. New York: McGraw-Hill, 2010.

Cita MLA (9a ed.)

Bosworth, Michael T., et al. CustomerCentric Selling. Second edition. McGraw-Hill, 2010.