Human-centered Lean Six Sigma : creating a culture of integrated operational excellence

Human-centered Lean Six Sigma creating a culture of integrated operational excellence

This book focuses on the human side of organizational culture. The authors approach organizational culture from the perspective of alignment to mission, vision, and values. Using a Lean Six Sigma structure, the sequence of chapters begins with the organization and its structure, then drills through...

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Detalles Bibliográficos
Otros Autores: Le, Hung, author (author), Duffy, Grace, author
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York, NY : Routledge 2024.
Materias:
Corporate culture.
Personnel management.
Six sigma (Quality control standard)
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009809012906719
Tabla de Contenidos:
  • Cover
  • Endorsements
  • Half Title
  • Title Page
  • Copyright Page
  • Dedication
  • Contents
  • List of Figures and Tables
  • Foreword
  • Preface
  • Acknowledgments
  • About the Authors
  • Introduction
  • 1. People and Culture
  • 2. Organizational Alignment
  • 3. Assessment: How Do You Know Where You Are?
  • 4. Prioritization
  • 5. Lean Six Sigma Problem-Solving Framework
  • 6. Extreme Customer Focus: VoC (= Y)
  • 7. Process Thinking
  • 8. Understanding Data
  • 9. Understand Variation
  • 10. The Basic Quality Toolbox
  • 11. Human-Centered Organization: A Mindful Culture of Excellence
  • 12. On Sustainability
  • Conclusion
  • Index

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