Lean Enterprise Institute & Shook, J. (2009). Managing to learn: Using the A3 management process to solve problems, gain agreement, mentor and lead (Version 1.0.). Lean Enterprise Institute.
Cita Chicago Style (17a ed.)Lean Enterprise Institute y John Shook. Managing to Learn: Using the A3 Management Process to Solve Problems, Gain Agreement, Mentor and Lead. Version 1.0. Cambridge, MA: Lean Enterprise Institute, 2009.
Cita MLA (9a ed.)Lean Enterprise Institute y John Shook. Managing to Learn: Using the A3 Management Process to Solve Problems, Gain Agreement, Mentor and Lead. Version 1.0. Lean Enterprise Institute, 2009.
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